Term and Conditions

Welcome to Zline Oven Shop

These Terms and Conditions govern your use of gascooktopsale.com and the purchase of premium kitchen appliances from Zline Oven Shop. By accessing our website and making a purchase, you agree to be bound by these terms.

1. User Agreement and Acceptance

By accessing and using gascooktopsale.com, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

User Responsibilities:

• Provide accurate and complete information during registration and checkout
• Maintain the confidentiality of your account credentials
• Use the website only for lawful purposes
• Comply with all applicable laws and regulations
• Not attempt to interfere with website security or functionality

2. Products and Services

Product Description

Zline Oven Shop specializes in premium kitchen appliances designed for culinary excellence. Our products feature:

• Professional-grade construction and materials
• Advanced cooking technology
• Elegant design suitable for modern kitchens
• Energy-efficient operation

Service Area

We serve customers worldwide, excluding certain Asian countries and remote areas where shipping logistics may be challenging. During checkout, our system will verify if we can deliver to your location.

3. Order and Payment Terms

Order Processing

• Orders are processed within 1-2 business days after payment confirmation
• You will receive an order confirmation email with details
• A tracking number will be provided once your order ships

Accepted Payment Methods

• Visa
• MasterCard
• JCB
• PayPal

Pricing and Taxes

• All prices are listed in US Dollars (USD)
• Customers are responsible for any customs duties, taxes, or import fees
• We reserve the right to adjust prices due to market conditions or supplier changes

4. Shipping and Delivery

Shipping Methods

• Standard Shipping: $12.95 via DHL or FedEx (10-15 business days after shipment)
• Free Shipping: Available on orders over $50 via EMS (15-25 business days after shipment)

Delivery Timeframes

Delivery estimates are provided as guidelines and may vary due to:

• Customs processing for international orders
• Weather conditions and carrier delays
• Destination location and local regulations

International Shipping Considerations

• Customers are responsible for providing accurate shipping addresses
• Customs documentation must be completed accurately
• Additional customs fees may apply and are the customer’s responsibility

5. Returns and Exchanges

Return Eligibility

We accept returns and exchanges within 15 days of product receipt, provided:

• Product is in original condition
• Unused and in original packaging
• Accompanied by original receipt or proof of purchase
• Free from damage, wear, or alterations

Non-Returnable Items

• Custom or special order appliances
• Products with removed or damaged serial numbers
• Final clearance sale items
• Opened gas line components and installation kits

Return Process

1. Contact customer service at [email protected]
2. Submit completed Return Request Form
3. Receive Return Authorization Number
4. Ship item securely packaged
5. Wait for processing and inspection (3-5 business days)

Refund Information

• Credit Card Refunds: 5-10 business days to appear on statement
• PayPal Refunds: 3-5 business days to process
• Original shipping fees are non-refundable for change of mind returns

6. Intellectual Property

All content on gascooktopsale.com, including but not limited to:

• Logos, trademarks, and brand names
• Product descriptions and images
• Website design and layout
• Written content and documentation

are the exclusive property of Zline Oven Shop and protected by intellectual property laws. Unauthorized use, reproduction, or distribution of any content is strictly prohibited.

7. Liability Limitations

Product Use and Safety

Customers are responsible for:

• Proper installation by qualified professionals
• Following manufacturer’s operating instructions
• Regular maintenance and safety checks
• Complying with local building codes and regulations

Limitation of Liability

Zline Oven Shop’s liability is limited to the purchase price of the product. We are not liable for:

• Indirect, incidental, or consequential damages
• Improper installation or misuse of products
• Delays caused by carriers or customs authorities
• Damages occurring during customer-arranged installation

8. Privacy and Data Protection

We are committed to protecting your privacy. Our Privacy Policy outlines how we collect, use, and safeguard your personal information. By using our website, you consent to our data practices as described in our Privacy Policy.

9. Governing Law and Dispute Resolution

These Terms and Conditions are governed by the laws of Virginia, United States. Any disputes shall be resolved through good faith negotiations. If resolution cannot be reached, disputes may be submitted to binding arbitration in Virginia Beach, Virginia.

10. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. Continued use of our services constitutes acceptance of modified terms.